Make A Claim

Useful information should you need to make a travel insurance claim


For Emergency Assistance

In the event that you require emergency medical treatment while on holiday please call International Medical Group, quoting the reference Voyager Plus 2024/25, on +44 (0)2920 468 794 or email us on: 247assistance@imglobal.com.

To Make a Travel Insurance Claim

For claims relating to sections 1-27 of the policy, please call Claims Settlement Agencies Ltd on +44 (0)1702 427 172 or email info@csal.co.uk. Please quote the reference number in your policy wording when submitting a claim - Policy Wording Page.


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