GP on Demand

Is There a Doctor in the House?

You’ve worked hard all year and you and your family are off on a well-deserved holiday. But suddenly one of you starts to feel ill... Experiencing the need for medical attention while travelling abroad can be a really stressful experience, especially with the worry and uncertainty that medical issues can cause.

It’s also highly likely that you don't speak the language of the country you’re visiting, and you’d be unsure of the local medical services available to you or even where to find them - especially when you are stressed.

You might have young kids or older travellers with you, and you really need to find help to make sure that they are seen to and taken care of.

You probably also require an English speaking doctor in order to properly understand the advice you will be given. It all adds up to a stressful headache and the last thing you need on holiday.

Voyager Plus Travel Insurance Now Includes ‘GP on Demand’ as Standard

For even greater peace of mind, all Voyager Plus Travel Insurance policies now include the ‘GP on Demand’ service as standard.

The 24/7 Travel Doctor Helpline service provides peace of mind that in the event of needing routine medical advice, you can simply pick up the phone from wherever you are in the world, and speak with a UK based, English speaking, NHS practising, fully experienced and qualified GP, to get the help you need, when you really need it - It’s like taking a Doctor on holiday with you!

What Exactly is GP on Demand?

GP on Demand gives you access to unlimited virtual appointments, either by telephone or video-call with a UK-based, NHS qualified GP 24 hours a day, 7 days a week, 365 days a year, helping you to get professional advice when you need it most.

  • 24-Hour GP Access - Access to UK based NHS practising GP’s 24 hours of every day
  • Family Cover Included - Cover for your entire household included
  • Unlimited Usage - Call for any reason, any time. Even if it’s just for a 2nd opinion
  • Prescription Service - Prescription delivery service to your home, or any other UK address
  • Optional 24-Hour Wellbeing Access - Access to UK based BACP qualified counselling 24 hours of every day

Medical practitioners on this service are able to cover a wide range of subjects including:

  • Advice on managing chronic conditions, minor illness, and acute symptoms of serious clinical conditions
  • General questions about prescriptions, travel, and lifestyle

Once you book an appointment on the GP on Demand app, you’ll receive a call back from a GP on Demand within 15 minutes of the appointment time.

How Does the GP on Demand Service work*?
  1. Sign Up Online - Fill in brief personal details and complete a secure card payment and you are signed up
  2. Call Our GP Number - Your call will be answered 24/7 by a team of trained operators who will take your details
  3. Operator Books a Consultation - Select telephone or video consultation & our trained operators will book the consultation for you
  4. Doctor Calls You Back - We GUARANTEE the doctor will call you back within 15 minutes of booking your consultation
  5. Telephone consultations last around 10 minutes but can be as long as necessary

Get a Travel Insurance Quote

*All calls are recorded to provide accurate auditing

For more information about our GP on Demand, please visit our Voyager Plus Policy Wording page to download our “Voyager Plus 24/7 UK GP Access with GP on Demand” Booklet.