GP on Demand – What is it and why is it useful?


Posted in General Travel Travel Insurance, remote GP, travel insurance to europe, travel insurance worldwide on 24 May 2024

Voyager Plus Travel Insurance policies now provide remote access to a UK NHS doctor, during your period of insurance, with GP on Demand. Whilst no one wants to fall ill on holiday, it can unfortunately happen to anyone.

It can be scary falling ill abroad, not knowing the language, potentially not knowing where the nearest medical facility is. That’s where GP on Demand can provide peace of mind at a time where you need it most.

What is GP on Demand?

Included with your Voyager Plus Travel Insurance policy is access to GP on Demand, which provides you with 24/7 remote access to a UK GP. You will be able to either arrange a telephone or video* appointment to discuss whatever may be troubling you. This is done via the GP on Deman app, which allows you to book a time that is convenient for you rather than going through the hassle of trying to find and book a doctor’s appointment online.

Doctors on this service are practising with and qualified by the NHS and are on hand to provide you with advice, reassurance, and diagnosis just as your local NHS GP would. 70% of consultations with GP on Demand result in an effective diagnosis, meaning no further medical contact is required. Their doctors are there to provide you with reassurance and advice about treatment and even recommendations for over-the-counter medication.

The GP on Demand service is accessible 24/7, 365 days a year, giving you peace of mind regardless of the time of year or even time of day! The remote GP will call you within 15 minutes of your scheduled appointment time and can even arrange for prescriptions to be delivered to your home address in the UK should you require them and for an additional charge.

Why do I need GP on Demand?

Trying to get face to face appointments with your general practitioner, emergency doctor’s appointments, or even same day doctor’s appointments in UK GP surgeries can be tricky enough with long waiting times and limited availability. With GP on Demand, you can avoid all of that and choose a time that suits you to see a doctor, at home or on holiday.

GP on Demand provides you with peace of mind whilst travelling as you won’t have to try and find a local doctor and hope that they speak English. Your ability to make a doctor’s appointment online via the app will help you worry less and enjoy more as it’s like taking a doctor with you on holiday!

How do I use GP on Demand?

Once you’ve purchased your Voyager Plus Travel Insurance you will receive details on how to register for the GP on Demand service. It is best if you register BEFORE you travel to avoid the stress of having to sign up when you need to use the service.

Once you have registered, you can download the GP on Demand app which will allow you to book an appointment whether that’s a telephone consultation or video consultation.

What can I talk to the doctor about?

You have unlimited use of the GP on Demand service during your period of insurance. Whether it’s early in the morning, the middle of the day, or late at night, you have unlimited access to a qualified, NHS practising doctor.

What should I do in an emergency?

You have unlimited use of the GP on Demand service during your period of insurance. Whether it’s early in the morning, the middle of the day, or late at night, you have unlimited access to a qualified, NHS practising doctor.

How many times can I use GP on Demand?

GP on Demand is not an emergency service and should not be used as such. If you, or someone you’re travelling with has a medical emergency that requires urgent medical care then you should contact the local emergency services. In the UK you would call 999 but whilst travelling it is sensible to know the emergency number for the country you’re visiting.

Get access to GP on Demand with a Voyager Plus Travel Insurance Policy 

Voyager Plus Travel Insurance policies offer 4 levels of cover, Single Trip and Annual Multi-Trip options, access to GP on Demand, and include cover for the following:

  • Cancellation cover – up to £10,000
  • Emergency Medical Expenses – up to £10,000,000
  • Baggage Cover – up to £3,500
  • 100s of activities covered as standard,
  • 4 levels of cover to suit a range or budgets and needs,
  • Cover for 100s of pre-existing medical conditions,
  • And so much more!

You can get a Voyager Plus Travel Insurance quote by clicking the “Get A Quote” button on our website or by calling our helpful team on 01483 806 680.

Get a Quote

Make booking online doctor’s appointments a thing of the past and get access to GP on Demand today with Voyager Plus.

*Video appointments are available 7 days a week between 8am and 10pm

This article is for information and entertainment purposes only. It does not constitute advice in any way. The information provided here is correct at the time of writing however please check the latest policy wording for the latest terms, conditions, and exclusions.


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