FAQs - Voyager

FAQs

We hope the FAQs below answer your query, however if you cannot find what you are looking for then please call 01483 562 662 quoting Voyager ERI and we will be happy to help.

1. How old do I have to be to take out a policy?
2. Which countries are covered by the European policy?
3. Which countries are covered by the Worldwide policy?
4. What is the maximum excess that can be reimbursed?
5. What is the maximum duration of cover?
6. How long do I have to make a claim?
7. I'm hiring an expensive car, will this be covered?

You must be at least 21 years old at the date of rental. Similarly the maxmium age is 74 at the date rental starts.

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The European policy covers your home country and all countries in the continent of Europe to the West of the Ural Mountains, islands in the Mediterranean, Morroco, Tunisia, Turkey, Canary Islands, Maderia and the Azores.

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All countries are covered by the Worldwide policy, including your home country.

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The maximum excess reimbursement on this policy is £2000.

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Single-trip 180 days

Annual Multi-trip 31 days per trip

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Anything that may give rise to a claim should be given to the claims handling office in writing within 31 days of the end of the rental period

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Unfortunately rental vehicles that have a retail purchase price in excess of $50,000 or "Antique" vehicles that are over 20 years old or have not be manufactured for 10 years or more are not covered by this policy

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