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News
Insurance Product Information Document (IPID) – Helping you choose an Insurance product that meets your needs

As of the 1st of October, all UK Insurance providers are required to provide customers with an Insurance Product Information Document (IPID) prior to making a purchase as instructed by the EU’s...

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Voyager Insurance Services Products Nominated for Top Awards in the Insurance Choice Awards 2017

We are pleased to announce that Voyager Travel Insurance and Dreamsaver Wedding Insurance have been nominated in top categories in the Insurance Choice Awards! Voting is easy – simply leave a...

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Claims

For Claims on policies purchased after 01/06/18

In order to make a claim please contact Auto Legal Protection Services Ltd. by registering it online at

http://valid8.alpsltd.co.uk

The documents required are:

  1. final invoices from the rental company and repair companies (windscreen repairers, smash repairers, assessment providers etc.) showing:
    • the cost of all repairs undertaken
    • the total charges from the rental company in respect of your excess and other charges related to the accident.
  2. other documents as requested by your claims officer.
  3. all correspondence and documents shared between you and the rental company.
  4. accident or damage report.
  5. police report, if applicable.


For Claims on policies purchased before 01/06/18

In order to make a claim please contact Claim EZ by registering it online at

www.claimez.com

Please quote the claim scheme code:

If you purchased your policy after 31/12/14: 20108

If you have any issues using the online system please phone: 0203 503 0500 (Calls cost standard landline rates. Calls from mobiles and other networks may be extra)

Email: claim@claimez.com

Return to the Hire Car Insurance page.

Associations Copyright ©2018 Voyager Insurance Services Ltd.
Voyager Insurance Services Ltd. is a member of the Somerville group of companies.
Voyager Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (Firm reference no. 305814)
Voyager Insurance Services Ltd. is registered in England No. 3251842 Registered Office: Bankside 300, Peachman Way, Broadland Business Park, Norwich, Norfolk NR7 0LB